She Was Mid-Verification Checking for Domestic Violence Restrictions When a Nurse Talked Over Her, Loudly Announced the Patient’s Location to the Visitor, and Told Her It Didn’t Matter Because the Visitor Already Knew
Earlier that day, a visitor came to her desk asking where to find a patient, though the only information they had was the first two digits of a room number someone had given them. She started looking the patient up to verify their actual location and check for any security or privacy restrictions before directing…
